Mediq and your personal data

By visiting our website or by being one of Mediq's customers, you share all kinds of personal data with us. This includes when you order online or when you contact our customer service team. There is no need to worry about this, as you can be confident that we will handle your personal data with care.
On this page, you can read all about how Mediq handles your personal data. If you have any further questions, please email privacy@mediq.com

What is personal data?

Personal data is information that identifies you, or tells something about you or can be directly traced back to you. There are many types of personal data. This includes your name, address or email address, as well as your computer's IP address. Personal data refers to all information that can be associated with you. Special information, such as someone's race, religion or medical history, is considered ‘sensitive personal data’.

Your medical information is sensitive personal data

Information about somebody's health is particularly sensitive. For this reason, Mediq's privacy policy specifies that all patient data must be treated as sensitive personal data. This sensitive personal data is granted additional protection by the legislator, and we are only permitted to process this sensitive personal data if we comply with special conditions. This not only applies to medical data collected and recorded by doctors, but to any information about a person's physical or mental health.

How Mediq looks after your personal data

Mediq stores your personal data to the extent necessary to provide services to you and to the extent necessary or as permitted by law. Personal data that is no longer needed is deleted as quickly as possible. Mediq uses secure and legally approved systems to protect your personal data against loss or any form of unlawful processing.

How does Mediq process your personal data?

We need your personal data to provide you with the best possible advice about our products and services, and to ensure that the selling and purchasing process runs as smoothly as possible for these products and services. From a legal perspective, processing data is a broad concept. Processing comprises all actions that can be performed with personal data. For example, Mediq processes personal data by collecting, storing, modifying, accessing, making use of and disclosing personal data by forwarding or destroying said data.

Our Cookie Policy

We use cookies when providing our services. Cookies are small, simple text files that your computer receives when you visit one of our websites. Cookies are used on virtually all websites, including ours.

Cookies make browsing easier

By using cookies, we ensure that you do not repeatedly receive the same information, or do not repeatedly need to enter the same information, when visiting our website. We make it easier for you to browse our website and we can also remember the contents of your shopping cart. Cookies also allow us to see how our website is used and where we can improve it further.

Cookies are safe

Cookies are safe to use: No personal information, such as a phone number or email address, can be derived from cookies. This also means that cookies cannot be used for email and telemarketing operations.

Blocking cookies

It is, of course, also possible to block cookies or to revoke your consent to them being used. Most Internet browsers can be set up to reject cookies. How this is done depends on the browser that you use.

Please note: If you disable cookies via the browser or block them in any other way, this may cause certain services or elements of the website to stop working or not to work in an optimal manner.


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direct or indirect damage resulting from the use of the information provided by or found through this site.
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